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Brett Johnson:
Well, before we get into the nuts and bolts of the podcast, as I do with all my guests, I wanna ask both of you nonprofits that you support. Either one of you jump in at any time.

Aaron Jannetti:
There’s two main ones that come to mind for us. One that’s actually in the CrossFit world, specifically, which is of the things that we do is an organization that’s actually called Barbells for Boobs. They essentially raise money to get just mammograms for ladies to be able to keep up on it, and get checked; especially the ones that either can’t afford it, or don’t have the insurance for it, or that. They’ve done amazing things with breast cancer. One of our very good friends, and actually lifts, right now, with Project Lift, Sherri [inaudible] was a survivor of breast cancer. They did a lot for her.

Aaron Jannetti:
I’m a chairman of the board for the Arnold Sports Festival for the CrossFit section, or the functional-fitness section. Last year, we had them out. They did a two-hour routine, did a couple of workouts, had a couple of survivors come out, and talk. We do a lot of fundraising for them. We help support Sherri in that. That’s one of them.

Aaron Jannetti:
Then, the other one that we do annually … it’s not-for-profit, but Nationwide Children’s. Every year, we do a really big toy drive for them around the holidays for Christmas time. We put up a tree in the front; all of our members come in, and bring in things like that. Then we drop them off before the holidays.

Aaron Jannetti:
Those are two of our constants. There’s been plenty we’ve supported over the years; everything from homeless, to dog shelters, to everything, but those are the two that we tend to support constantly.

Drew Dillon:
Yeah, those are our big constant ones. It’s really cool that you bring up the question, because it’s recently just been on my mind; been on my mind about … Actually, I think it was Tony Robbins finally smacked it into me, in just finishing one of his books recently.

Drew Dillon:
I thought it was interesting how he talked about giving, even when you didn’t feel like you had enough to give, and the point of helping you create the feeling of abundance. If you can give 10 percent, even now, with whatever you have … One, you’re gonna feel great about it, but, two, you’re gonna feel that there’s more out there. I really started to look … In addition to the ones that we’ve done over the years, because it always seems like ones pop up. Like, “Oh, here’s this one. You wanna … Yeah, okay, we’ll help.”

Drew Dillon:
One thing, growing up, that really affected me was Boy Scouts. Just recently, I’ve started giving to Boy Scouts of America, just looking … I went, and did a little bit of research, and seen what they were still up to … I just love- I love the beginning of the pledge. “On my honor, I swear I’ll do my best.” You know what I mean?

Drew Dillon:
Again, I think working with individuals in strength and fitness, one of the things, watching kids grow up, if they can just understand … The commitment to do your best, whatever that is, is a great foundation. I just look at growing up … I didn’t make Eagle Scout. I got out of Boy Scouts probably mid-teens right, but, even the time that I was in through, loved the experience I had.

Drew Dillon:
I think it’s still funny is when people go, “Well, what does it really give you?” Here’s one, right out of the gate, is watch someone try to move something, where they have to tie a knot. They have to secure something. They’re like, “It’s just like you can tie your shoes, right? What are you doing?” They’re like, “Well, I don’t I don’t know …” and you come over, and you tie a slipknot, or you tie just a different knot, and they’re, “How’d you know how to do that?” Boy Scouts.

Brett Johnson:
One good take away, that’s for sure, exactly, yeah. I got to thinking, before I hit the record button … I hadn’t put this in my notes, but if I don’t do this right now, I’m gonna catch a lot of hell, if I don’t say a big shout out to Dr. Rich Ulm-

Drew Dillon:
Oh, yeah.

Brett Johnson:
I know he’s gonna listen to this episode, once it’s published, and if I- when I see him next – there’s not even an if – when I see him next, the next time I have problems, he may not even see me, if I don’t- of we don’t say something to him. He is the one that connected us to talk about your podcast. I’ve been seeing him for years, through our kids, as well as my wife, and myself.

Brett Johnson:
Every time I go in, it’s about a podcast of some kind. We’re talking podcasting, or radio, that sorta thing. I appreciate him connecting us, and getting me to know you guys better, about your podcast, as well, too …

Brett Johnson:
Let’s do a little bit of background history between the two of you – where you started, and how you got here today, let’s put it that way, with your professional background, your history, and the two businesses that you own, and how you’re coming together.

Aaron Jannetti:
Yeah. We technically own two different businesses, and yet, in the same regard, we help each other with those businesses, and both of the businesses thrive off each other. We’re both located at one location, which is in Hilliard Ohio..

Aaron Jannetti:
I run Endeavor Defense and Fitness, along with two other business partners. Then, I’ll let Drew talk about Project Lift, a little more, later, but he runs Project Lift. We’re at the same facility. He’s got his own area; we have our own area, but the overlap is phenomenal there..

Aaron Jannetti:
I started … I was introduced to originally Krav Maga – which is a self-defense system – in really early 2008. For me, I was a landscape architecture student at Ohio State, and I found this system at a time where I was out of money. I was paying my way through college. I had to take a quarter off. I wasn’t in the best spot, let’s just put it that way, mentally, psychologically, emotionally, anything there.

Aaron Jannetti:
I found this place; it was a good release. I’d done a little bit of martial arts as a kid. Pretty much just never left, to the point where I helped them open up a second location later on that year. I actually left Ohio State, and started working there full time, and that’s pretty much been it from there.

Aaron Jannetti:
From that path, I was introduced to CrossFit, and then into more of the self-defense side of things, and then, eventually, weightlifting. I met Drew … The first time him and I met was actually at a [USAW] weightlifting certification. He was one of the lifters there that was helping out with the course. We talked, but not outside of, “I’m here to lift weights, and tell you when you suck,” and, “I’m here to try not to suck …” out of that relationship.

Aaron Jannetti:
Eventually, through weightlifting, we ended up back in the same spot. The club he was with started lifting at our facility. Then, when he had an opportunity to open up his own club, he was like, “Hey, would you guys mind if we stayed here?” I was like, “Yes …” During that whole entire time, him and I have just naturally – from a business standpoint, life standpoint – we tend to just gravitate towards each other, challenge each other.

Aaron Jannetti:
We’ve learned a lot from each other. I wouldn’t be where I’m at right now, with my business, if it wasn’t for him, and I would like to think we’ve supported his relatively well. That’s my background; that’s how we, at least, came together. I’ll let him talk about Project Lift, as he knows a lot more about that.

Drew Dillon:
Project Lift, like Aaron said, a separate entity. It’s funny to hear Aaron started back in Krav Maga, around 2008. Around 2008 is when I got into Olympic lifting – weightlifting with the snatch, clean, and jerk competitions around that nature.

Drew Dillon:
At the time, I had graduated from Ohio State, and was getting off the ground, figuring it out. There was a natural draw to weightlifting for me. I found it fun; I found it exciting; I started to have some success in it. It was a really nice … In a way, maybe I could think of it as an escape, at times, from trying to cut my teeth, out in the world of figuring out, “Oh, what do I wanna do?” Whereas, at least I have this something over here, having some success with it.

Drew Dillon:
Like Aaron said, we met each other in a certification, first, but I first remember going, “Oh, man …” Our relationship growing a bit more was … It’s funny that you’d brought up nonprofits … He was doing these once-a-month Friday cookout/workouts to raise money for a nonprofit of that month. It was whatever causes was going on. We were talking, and I’m a huge griller. I was one of the founding members of the Buckeye Barbecue Club at Ohio State, back in the day. Aaron’s not much of a cooker …

Aaron Jannetti:
I can make a mean rib eye [cross talk] that’s about the extent of it.

Drew Dillon:
We were talking about grilling, and he’s like, “Man, I always wish I had somebody help me out with this cookout for these events.” I was like, “Oh, man, I can cook.” I came in to help grill, and watch this event, experience this event. I was like, “Man, this is really cool.” I remember that being a moment, where I was like, “Yeah, this guy’s somebody I’d like to get to know more,” you know what I mean? Our relationship grew out of that. We just started to work more with each other, and it just continued to grow, and grow. Project Lift would definitely not be where it is today, without Aaron, and the support of Endeavor.

Brett Johnson:
Excellent. How did the conversation about a podcast begin? I love the set-up that you two are very complementary to each other, in regards to the businesses, as well as maybe even the outlook on life. You help support each other, and such. The podcast … Let’s talk about how that conversation started.

Aaron Jannetti:
I think it works really well, because not only are we complementary, but we also will absolutely just tear each other apart [cross talk]

Brett Johnson:
That’s okay … Exactly.

Aaron Jannetti:
Was it two years ago [cross talk]

Drew Dillon:
We tried a little one. Yeah.

Aaron Jannetti:
We kinda tinkered around with it a while ago. Just through the concept of just content creation, in general … We’ve always done a lot of instructional videos, highlight videos, make sure there’s images … We were just talking about this before we actually started recording, but it’s the age of the internet. If you’re going to be successful with a business, you have to have a presence. You have to accept social media, whether you like it or not, and then, you have to play that. We were making videos … It was just another opportunity to get some content out.

Aaron Jannetti:
The first go round we did with it, to be completely honest, I ordered a small little two-track Behringer off of Amazon, and we had essentially three mics. We used a blue, just the basic blue USB mic. Then we had two headsets.

Aaron Jannetti:
The original premise of it was we were interviewing people that were very, very knowledgeable, and had a lot of wisdom in certain areas, based in central Ohio. That was the shtick was everybody goes off to California, Texas, and all these other places to find powerlifting instruction, or nutrition, stuff like that. It was an opportunity to highlight, like there’s a lot of this information locally. You don’t have to go out of it, and so, to highlight some of those opportunities …

Aaron Jannetti:
We interviewed Sherri, who we were talking about earlier, with Barbells for Boobs. We interviewed Sean Clifton. He’s a Purple Heart recipient. He was shot multiple times, during war, and his bounce back, and recovery into CrossFit. We interviewed a couple on nutrition. We had Joe Lasko, from Westside Barbell.

Aaron Jannetti:
It really was just … We had one or two questions set up for ’em, but it was more just a conversation: who are you? What’s your background? Then, we’d ask a couple questions around it. We tinkered around with that for maybe eight episodes, or something like that. It was very loose, and it was … That kinda died off, more or less because I’m a little bit ADD. I’m all over the place. I don’t know, it was probably September …?

Drew Dillon:
Something like that. I feel like, with the interviews, and even, I think, at times, we were so focused around stuff that related to the business, still, that … I don’t know. I don’t know whether it just got exhausting, or the interview part definitely made it more difficult [cross talk] right outta the gate.

Aaron Jannetti:
That kinda fell off. Again, we have multiple irons in multiple fires, at any point in time, so that fell by the wayside. Then, it was actually how this podcast came about is … It’s kinda twofold.

Aaron Jannetti:
Drew and I, we usually get together, I don’t know, once every four weeks, six weeks, where we would just get a cup of coffee, and just talk. What’s going on with Project Lift? What issues are you running into? He would … What’s going on with Endeavor? What do you got going on? Just talk about family, and everything that goes with that.

Aaron Jannetti:
One of our friends, his name’s Rob Pincus, reached out to me, because he was thinking about starting an internet- essentially a radio station, or network, and he wanted us to host a show. He was actually the one that replanted that seed.

Aaron Jannetti:
We sat down, and the first couple questions were, okay, we tried this once. Is this feasible? If we are going to do it, what kind of a time commitment do we actually have? Then, if we are going to do, what that looked like.

Aaron Jannetti:
It started just morphing into to, idea-wise, what it is now, which is just let’s just talk about all the stuff we normally talk about, which is how are we improving the business? How are we improving in life? What are the issues we’re running into? It can pertain to entrepreneurship. It can pertain to weightlifting. It can pertain to self-defense. It might just pertain to bourbon … Whatever gets there.

Aaron Jannetti:
That’s what jumped off, where we went with it. Eventually, the idea of the radio network died off, but, we were gung-ho, and we were pretty excited about it. I’m one of those dudes that when we’re … If you wanna do something, I just do it [cross talk]

Aaron Jannetti:
I went down to the local music shop, bought a couple of Shure microphones; ordered a better version of the Behringer that holds on more tracks, so we can bring on other people, if we wanted to. Then we just-.

Drew Dillon:
Started.

Aaron Jannetti:
Yeah. We just hashed out, and rolled.

Drew Dillon:
I think one thing, in reflection, between the podcast that we originally started with the interviews, and getting going … One, there wasn’t much of that commitment. We were definitely dabbling. With the dabbling, we also, with the interviews, I think, set up a situation that is a bit more challenging, if you’re just dabbling. There’s gotta be stronger commitment there, if you’re gonna be reaching out to people – more of a laid plan.

Drew Dillon:
One thing going into it, too, and I remember talking with Aaron, if we were just gonna talk about weightlifting, I don’t know how long I could go. I think I would get a bit bored.

Drew Dillon:
It’s funny, within the walls of Project Lift, although these athletes …. You typically find ones that are wanting to compete in the sport, that are in a sport, but wanna become better at their sport, utilizing the Olympic lifts to become more explosive, or they find the Olympic lifts intriguing, and just want to learn. They might stick their toe into a competition, and see what it’s like …

Drew Dillon:
For anyone who hasn’t done a snatch, or a clean and jerk, but has golfed, I think that’s a really good connection. Think of the complexities of a golf swing. That is the same complexities put into two different movements. You see athletes spend their whole career competing in this sport …

Drew Dillon:
One thing within those walls, the conversations often come down to just improving at life. What’s our foundation that’s allowing us to train – consistently, healthy … All of these life conversations that Aaron and I will sit down, and have coffee with, or multiple times, are sitting down with clients, and having conversations with, and then, even other key individuals in our businesses.

Drew Dillon:
I think that’s one thing that we’ve done pretty well is whether it’s a partner, or a coach on my side, or a partner, or a coach on his side, we both are watching. I think it’s really funny, when I catch one, and something comes up in a conversation, and I just throw a piece of advice at ’em, or challenge ’em on something. They’re like, “Oh, that’s kinda what Aaron said, but a different way to say it.” It’s like, “Yeah …”

Drew Dillon:
Then, also, texting each other, going, “Hey, man, what’s up with so-and-so? They okay?” Just giving support, and going, “Aww, man, I think they’re going through a hard time.” That’s the thing. I think a lot of people don’t give credit to the foundation to allow yourself to be consistent at whatever you want to do. That’s one thing that’s been really fun about this podcast to talk about.

Aaron Jannetti:
The commitment thing was real big, because we actually sat down, and said if we are going to do this, we have to have a time slot. There’s gotta be … It’s on the calendar; we don’t stir from it. That’s just the way it is. That actually spurred …

Aaron Jannetti:
You talk about putting the studio together, and have a designated space. We did that. We had an area upstairs that we had originally intended to be a child watch for people that were coming in to take classes, and wanted to drop their kids off. For staffing reasons, insurance, and everything else, it just fell through.

Aaron Jannetti:
Then, we had this open spot that we had dropped five grand into, to have the walls built out, and all that. It actually ended up being great, because, like I said, we do a lot of media content, anyway, so, we turned it into a studio/pretty much our media room. All of our cameras are up there. We have a green screen. We have a wall that’s all whiteboards. That allowed us to have that designated space, and people know, once I walk upstairs, and the door’s shut … For us, we do it on Sundays, which the gym’s closed anyway, but it works out really well.

Aaron Jannetti:
I think what’s interesting is Drew and I are both at a spot right now, in the business, where we’re both … Like he would say, we’re working on the business, instead of working in the business as much. Whereas, when I started, I love teaching. I tell people all the time, if it was up to me, I would just teach, but to make a business successful, you’ve gotta step back, and you have to see all the pieces. Plus, I have a phenomenal, phenomenal team of instructors. If I’m taking up, and hogging all the classes, I’m not allowing them the opportunity to grow..

Aaron Jannetti:
A lot of the conversations we have, I’ve realized my role, if I’m gonna make the business more successful, is to make sure that the staff is more successful. All the conversations we’re generally having are the same things that I dealt with, trying to figure out how to become a better instructor; how to become a better husband. Now, I have I have two children, so, how to become a better father; how to become a better business owner.

Aaron Jannetti:
It’s allowing us an opportunity, where I’m going, “Well, instead of making you guys figure this out the way I figured it out, let’s have a couple of conversations.” That’s been really fun, because the way that we do it, to be completely honest, we just … 15 minutes before we go upstairs, it’s like, “What are we talking about today?” It just becomes a conversation, which is really nice, and allows us to go …

Aaron Jannetti:
I think the commitment of the time, and the space is what really brought it all together, but, really, just our background together, and the way that we can just have conversations, I think, is what really allowed us to bring it full swing. If it was if it was two people that didn’t know each other, and we were forcing the conversation, I think it’d be a lot harder.

Brett Johnson:
Yeah, I see a lot of the shout-outs in Facebook groups, “I need a co-host to do this, that, or the other,” and it’s like, “No … That’s gonna be a failure.” [cross talk] about five episodes … Isn’t gonna work. Isn’t gonna work at all.

Brett Johnson:
Really, it’s probably very lucky that you had a failed initial attempt with podcasts, because I think a lot of podcasters go into this, like, “Interviews … Oh, interviews. That’s a perfect … There are tons of people I can talk to [cross talk]” and such, but it does become a hassle, because you’re also working with someone else’s schedule to interview them. Granted, yes, there are a lot of people … I think your idea for interview makes a lot of sense, and still could implement that in what you’re doing right now, but not as a total, I think, podcast-

Aaron Jannetti:
Right. That’s all we had. That was … That was the premise of the podcast [cross talk] but you live, and you learn.

Brett Johnson:
Right, exactly. You live and learn. It would work, but at the same time, it wasn’t enough energy for you to keep it going, as well, where now you’re seeing you can walk in 15 minutes before a podcast, and you crank out a half hour [cross talk]

Aaron Jannetti:
We started trying to keep it at 20 or 30, and lately, man, we’ve been going an hour, just because the conversation’s very natural.

Brett Johnson:
Why stop it? Exactly. If you feel that, and you’re getting the feedback from your listeners, you never stop. Do not hit stop … You can always edit later on, but don’t stop it. Exactly. As co-hosts, how do you handle duties, I guess you could say? What’s your part; what’s your part, in regards to putting the podcast together? Is it equal, or …? [cross talk]

Aaron Jannetti:
-you’re looking at me. Right now, for the most part, we’re doing a lot, but it’s … We’re still very minimal. We already have- Drew already has his outlets, and mailing lists, and content followers to Project Lift. We have the same through Endeavor, and what I do..

Aaron Jannetti:
Right now, designated time slots – we both are there; we both record; the equipment’s already up there. Then, really, I’ve already got the templates. Right now, we’re using just GarageBand. We keep it very simple. I’ve got the templates already put together, and it’s pretty much drop …

Aaron Jannetti:
Again, I think it just- the way that we are, and the way that we talk, and even the way we talk with our clients, and things like that, it’s just one take. We allow the screw-ups, and the blurbs that go in here, and let it be a more natural conversation, front to back. The entire editing process, once the soundcheck goes through, and it sounds good through the mics, is pretty much clip, clip, stick it [cross talk]

Brett Johnson:
Makes it a whole lot of your session, doesn’t it? It really does … Just allow it to happen; maybe occasional flub here, or there. Everybody has a brain fart, occasionally. You’re just going to, but do you let it in or not? It’s one personality. It happens in real life. Okay, we’ll just let it happen.

Aaron Jannetti:
Yeah, and again, I think that comes … The demographic, and what you’re talking about is gonna matter, but the whole entire thing is about being able to make mistakes, getting better, and all that kinda stuff, so, I think it just fits.

Aaron Jannetti:
The editing process, if we’re being completely honest, for me, is five minutes. That’s me actually looking at it. Once I hit export to an MP3, it’s pretty simple there. I do the edit; I drop it onto the page; do the show notes, which I like listening back to ’em anyway, so, I do the show notes. Then, I’m doing Instagram stuff. We’re not doing a lot.

Aaron Jannetti:
When we start … I know we wanna start doing some mailing lists, and some other things that’ll grow off on it. That’s his territory. That’s where he … He’s better at the trickle campaigns, and understanding sales funnels, and leads, and things like that. I’m content-straightforward guy [cross talk] that goes-

Drew Dillon:
Great at content, though.

Aaron Jannetti:
I’m handling the Instagram, and Facebook stuff right now. He’s gonna start doing the more … You talk about how it’s gonna maybe benefit the business. That’s gonna be more … I’m creating the presence. He’s gonna take care of that.

Brett Johnson:
Let’s dive into that a little bit … You’re at the beginning stages of email, and newsletter, and Yelp marketing, and such. Talk about what’s in your head; what you’re thinking about doing to … As this is a piece of it.

Drew Dillon:
Right now, right outta the gate with Instagram, and the Facebook that Aaron’s been doing, and even with our mailing list around members … Thinking of that, not even in the whole big span of the community around us, or the world – the benefit to the business – I found extremely interesting how many conversations it’s brought up.

Drew Dillon:
Again, these conversations are typical conversations we’re having with athletes and coaches about getting better. Now, it’s this other outlet that’s on their time frame. I don’t have to sit down with them, at the desk, and schedule a meeting with them, or a call with them, and have this conversation. They can listen to it when they want and.

Drew Dillon:
Then, all the sudden, they’re coming in, and bringing it up. From a business standpoint of helping the business, with the members that we have currently, it’s continuing to help them solidify their foundation to be successful at training towards whatever their goal is. That’s been instrumental.

Aaron Jannetti:
That’s on both sides. That’s …

Brett Johnson:
Wow.

Drew Dillon:
Yeah, that’s been … It’s interesting, because going into it, that wasn’t necessarily my thought. My thought was a new audience; finding new people, and that. Right outta the gate, in these first … What are we? 11-12 episode live?

Aaron Jannetti:
Yeah … Today we just released 11.

Drew Dillon:
That’s out there, just the feedback from the members, and the audience we already have … Yu can feel it strengthening it. It was like, okay, that … I didn’t expect that. That’s really neat.

Drew Dillon:
Looking forward, or continuing, We played with the idea of a book club. Looking at what we’re talking about, I’m an avid reader. Aaron’s an avid reader. The more we just continued digging into that, that was our first … “Hey, okay, well, let’s see if we can’t create a group – an audience – around ‘Hey, I’d like the habit of reading more,'” and giving them something that could cause- could put a little skin in the game on holding to that habit. We’ll curate the books; we’ll curate the conversation, and put something together. We’re still with that.

Drew Dillon:
Even looking at our list, outside of what we currently have, like members currently in our facilities … Starting to get them more opportunities; get that out there. What I’ve been playing with, at the very beginning, is I’ll write a bit; if you’re familiar with Seth Godin, and his short style … It’s almost like a thought.

Drew Dillon:
What I’ve been really playing with, recently, in the last few months, with the podcast, is one member asked me the other day, he goes, “When you write those little blurbs, who are you writing to?” The secret is I’m writing to myself … I’m not thinking of somebody else, actually; I’m typically thinking of me. When you have this problem, or when you have this challenge, or you’ve been struggling with this thought … I’m calling myself out.

Drew Dillon:
I think it’s really interesting how many people have related to the language towards myself, but it’s not towards anybody else. Continuing to do that around that the subject matter of the podcast, and then letting that be the tie in of, “You wanna take that deeper? Here’s something you can listen to.” That’s been the seeds I’ve been playing with right now, looking at how we’re gonna continue to trickle, and pull and maybe some other mediums, as well, that could work.

Brett Johnson:
Right. To me, it looks as though, and sounds as though the podcast, itself, is just an extension – as podcasts are – an extension of yourselves. You’re already doing this in your facilities. You’re talking to these folks; they’re giving you feedback. They’re willing to even download an episode, while they’re working out, possibly, to get pumped up. At least, they’re the weaknesses, that day, you helped fill a hole for them. It’s like, “Wow, he hit the spot that day. That’s what I needed.”

Aaron Jannetti:
We’ve had a lot of those conversations. The one that cracks me up all the time is we’ll have people that’ll come in, and they’ll be, “Yeah, I listen to your podcast. It’s actually good.” You look at ’em, and go, “Wow, thanks. I appreciate that your original thought was that this is gonna be terrible.”

Brett Johnson:
Right. Exactly.

Aaron Jannetti:
“I’m glad you took the leap …” I think one of the things that’s really important to us … Yes, we talk about this all the time, but, yes, we’re a business. We have to make money. That’s the way it is, but, we wanna do that through bringing you value. We want to [inaudible] actual trade off. I think one of the things that’s super-important for us to understand, and I’ve looked at this a lot more over the last maybe four or five years, is that long game.

Aaron Jannetti:
We talked about this on one of the most recent episodes, but the concept of a reputation. What’s the reputation of the business? You don’t build that reputation in one year, or two years, or, honestly, even three, like a true-true-true reputation. What we’ve started figuring out is the last two years that we’ve been open, especially at Endeavor, and I know it’s happening with Project Lift, because I even hear the conversations, but, we’re getting a lot of, “Hey, I’ve heard about you,” or, “Hey, I heard this about you,” or, “Hey, I’m not happy with what’s going on with the situation I have now, and for years, I’ve heard that this is the way you guys do things.”

Aaron Jannetti:
To me, with having the podcast out there, and having it related [inaudible] is now, when they’re listening to that, they’re going, “Oh, wow. These guys …” First off, I know exactly what I’m getting into. If I walk into this place, this is not just the technical aspects of it, and things like that, but I know the mentorship, the leadership, the community that’s coming out of this isn’t superficial, and I think that’s important, in and of itself.

Aaron Jannetti:
They can also look at it, and go, like, “Wow, I’m gonna go to this facility, and I’m not just getting physical fitness.” The reality of it is we’ve talked about this before, but, to be physically fit, you really just have to be consistent. Yes, there’s better and worse, but anybody can coach relatively well from a technical aspect.

Aaron Jannetti:
The difference is how are you building relationships with the athletes? How are you adjusting to not just their physical issues? We were talking about chiropractors, and tweaks … What’s your mood today? You should adjust your program, and the way you approach a class, and the way you approach recovery, and rest not just based off of the physical aspects, and the physiological, but the psychological. Where’s your emotional state?

Aaron Jannetti:
You might need two … CrossFit’s real big on times. You’re looking to hit faster lifts, and hit more weight, and do things faster. People get bogged down by that. It’s a really, really good way to motivate people, and to push people, but they forget that, realistically, sometimes, it doesn’t matter.

Aaron Jannetti:
Some people need psychological … You might be perfectly fine, physically, but you’re breaking down because of these things … You need to lay off for a week or two, and take half the weight off the bar, or do half the reps; just do it for fun. Remember, this is a fun-type thing. I think they start realizing that that’s the difference between …

Aaron Jannetti:
In our opinion, that’s a difference between a good gym, and a great gym, or a good community, and a great community is that it’s not … Anybody can show you how to do a clean and jerk relatively well. I say anybody with air quotes. The difference is what’s the longevity – physically, emotionally, psychologically? How do I feel about the tribe that I’m surrounded with?

Aaron Jannetti:
I think the podcast is allowing that more and more. People are stunned to realize it’s … This is a completely different experience that I’m about to walk into than what I perceived from watching 10 YouTube videos of people killing themselves, doing a snatch, or something along those lines.

Aaron Jannetti:
I’ve I found that interesting, over the last 11 weeks, where I’m getting conversations through my other templates; people that are coming in for outside seminars. I travel a lot, and I do security consultations, and community events around the concept of surviving an active-killer situation, which is … It’s a terrible, and depressing thing to have to run around, and talk about, but I’m getting contacts through that, that are going, “Oh, man, I caught two or three episodes of your podcast, and it’s amazing to hear you talk about these things, and the way you looked at it.” It just changes. It helps build, again, that that reputation.

Aaron Jannetti:
I think, because we don’t put a huge weight of planning, and a huge weight of following a certain structure, and we allow things to just go whatever’s said, I think it allows that to … People start realizing it is actually genuine; we’re not reading off of a list of stuff. These are just legitimate conversations.

Aaron Jannetti:
If you’re looking at Endeavor, or you’re looking at Project Lift – between all of the video content, we have the instructional material, we have the newsletters we put out, the articles that we write, and the podcast – you pretty much know exactly what you’re getting before you ever had to walk through the door, if you wanted to take the time to actually research it. That’s been a secondary benefit, which I think has been a really important one, because the conversations have been great inside the gym, but we’ve also- I’ve also gotten a lot of conversations from outside the gym.

Brett Johnson:
Yeah, I can see where your podcast is that soft touch, and it allows them to be- you to be in their head, with their earbuds, at the time that they need your information, and such … I think a lot of businesses, and I’ve had consultations with businesses taking a look at what a podcast can, or can’t do. They’re looking at it as a quick fix, very quickly, and it’s not.

Aaron Jannetti:
No.

Brett Johnson:
This is not a strong call-to-action type of medium, but over time, you’ll win your listener over, because they need to learn you, as you go along. With exactly the tactic you’re looking at … Let’s just go in, and brainstorm 15 minutes, before we come on, but we know where we’re going with it. Really, it just comes down to what’s the topic this time, and do what we do outside of these four walls, anyway, and just bring it into the mic, and have fun.

Brett Johnson:
I think both of you coming together, listening to the episodes I have of yours, you’re well-matched. You play off each other great. I think that’s key to it, as well, too. Having a co-host is great, because I’ve done solo. I’m not great at solo; I’d rather do co-host, but you’ve got to find the right person to sit with you to do that. Match up schedule, as well as you don’t want them to be necessarily a nodder, and say, “Yeah, I agree. I agree.” No, you gotta add a little bit – a different life perspective, and such, too. Exactly..

Brett Johnson:
I wanna go back to that- the book club idea, which I love. I love the idea, and I think it’s probably a little bit of why you went with Podbean, which is your platform you’re using to support the podcast, or to disseminate, and such. How did that come about, initially? Was that right outta the shoot, “We’re gonna do a book club. This makes sense. Let’s go with the platform,” or did it evolve into it?

Aaron Jannetti:
That was pretty much his idea.

Drew Dillon:
Yeah-.

Brett Johnson:
I love it.

Drew Dillon:
I think it was at the beginning of … What’s something that relates that could add value, and let’s try an idea – is there interest out there? With that goal … I think it’s funny, too, at the time, a friend of ours, James Clear, had just released a book called Atomic Habits. I had just read that book; I know Aaron had just read that book, and just looking at-.

Aaron Jannetti:
Just to clarify, I listened-

Drew Dillon:
He listened to that [cross talk] That’s true. The thing that was really just on our minds in the moment was looking at who we’re helping. How can we provide some value around helping them start that habit? If you’d like to read more, if that’s a goal of yours, then become part of this, and we can take you down that. Then, it was just a test; let’s toss it out there, see if there’s interest, and continue morphing off that.

Brett Johnson:
I think you’re dealing with the same type of audience that, if you’re willing to invest 30, 40, 50, an hour of their time with you, they probably are willing to spend that time with a book, too.

Yeah, and the one thing is, books … I know for a fact that books have completely changed the way I’ve approached business, life, relationships, and everything. Again, not every book is great, but we’ve … Between the two of us, we have a stable of books that I know that I can always go back to. I want to read through them again, and again, and again.

Aaron Jannetti:
One of the ones that always pops up for me is just Dale Carnegie’s “How to Win Friends and Influence People.” I usually listen to that at least once a year. It was such an impact on my life, and I know for a fact, it’s been …

Aaron Jannetti:
Books, and reading have been an impact on his life, so, I think it was a natural progression, anyway, because honestly, half of our episodes, we’re always going, “We picked this up from this area, and this is who we got this from, and this is the book that we read.”.

Aaron Jannetti:
What essentially we ended up doing was if we’re going to one book a month, what do we think are the 12 most important books to get people along the way. Then, it’s that journey, and track. The beautiful part of it, is it’s really just turnkey for the listener, because it’s … They pay 30 bucks a month, we ship the book directly to their house, and then, they have access to the episode, where we essentially put out an exclusive episode that only they get access to. It just breaks down what we took away from the book; not saying it’s right, or wrong. It was just like what are the lessons that we picked up? How did it help us?

Aaron Jannetti:
It’s also like a, for lack of a better term, a guide to navigate in the book: what are the things you should be looking for, and paying attention to? The one thing we tell them is, “You listen to this podcast, read the book, and then come back, and be like, “What did we miss?” because there’s probably stuff that we missed; call us out on it.

Aaron Jannetti:
It allows not just the opportunity for them to get value, and not just an opportunity for them to learn, but we really want engagement. We don’t want to just get on there, and be talking out, and everybody’d be like, “Oh, yeah, you guys are doing a great job.” We want- what are your stories? You’ve challenged something we said. It’s the only way that any of us learn.

Aaron Jannetti:
It’s another opportunity for us to engage with them, as opposed to it just being a one-sided conversation, where they’re just a fly on the wall, listening to Drew and I talk about our issues. We’d rather them be like, “Hey, have you guys ever thought about this?” or, “Hey, this is my story that related to that.” Again, it just allows us a little more personal opportunity to do that.

Brett Johnson:
You have one of the more unusual names for podcasts. I do wanna … Obviously you can pick it up on the intro episode [cross talk] … We can go back to the intro episode, and you can understand exactly where he came from, but I wanna introduce that here, as well, too, in this podcast of talking about the title of your podcast. I’m not just gonna skirt by it. I think it’s important because … I didn’t bring it up initially, because I wanted the listener to hear where you’re going with this podcast, and now bring it back home, going, “This is why we named it this way.” Talk about that.

Aaron Jannetti:
I’ll let you start that one off.

Drew Dillon:
When we first thought of names, it was a conversation at Stauf’s. We were sitting there having a coffee. My goodness, I think I had just finished Seth Godin’s marketing seminar; fantastic marketing seminar. Looking at a name that is unique, that, one, doesn’t really have a bucket in the mind.

Brett Johnson:
It’s almost code.

Drew Dillon:
Yeah, it’s-.

Brett Johnson:
If you know it, you know us sorta thing, almost … Yeah.

Aaron Jannetti:
Pretty much.

Drew Dillon:
It’s something that we can relate to; something we can own. Then, looking at, okay, what’s this about? Our definition, our boiled-down, is “A little better each day.” When you look at Kamiwaza as a name, and you look at the Japanese translation of godlike technique … Okay, the godlike technique, to us, is improvements every day. It’s not perfection, but it’s the pursuit of getting better each day.

Aaron Jannetti:
Don’t get me wrong … Just like anybody else, we went through [cross talk]

Drew Dillon:
We had a few.

Aaron Jannetti:
-a stage of names.

Brett Johnson:
I bet. Sure.

Aaron Jannetti:
We were holding it, too, like he’s talking about, out of that marketing seminar with Seth Godin … The little pieces of it, like does it pique interest? Is it something that, when you Google it, where does it stand. Is it gonna get flooded with 50 other things that you’re gonna be battling against? Then, also, does it essentially, in the end of the world, embrace whatever it was?

Aaron Jannetti:
We came up with a couple that we were playing with, and just like everybody else … I’m pretty sure anytime, anybody names anything, they at least go back to Greek history, or Latin, in some form. We went through the Gordian Knot, and plays off of that, and some other things. It was interesting, because Seth Godin is a guy that that him and I both follow very well, and anybody smart that I follow, I have to admit, Drew has turned me onto them, in some form.

Aaron Jannetti:
He talks about Kamiwaza in several of his conversations, and videos, and several of his books. I remember that sticking out, and I think that we went down there, and then we did our history, or background check on it. It doesn’t pop up. There’s a video game from Sony from regular PlayStation, whatever. It wasn’t successful but … It fit.

Aaron Jannetti:
Then, the more, and more, and more you look at it, it really does … The way that we look at everything is this in-depth “I wanna learn more, I wanna learn more; I wanna get better, I wanna get better.” If I’m gonna do anything, I wanna be really good at it.

Brett Johnson:
Perfect. Well, again, that’s why I left it til last, because I think what you said before lines up. It’s like, “Oh, now I get it. Now I understand why it’s called that …”

Aaron Jannetti:
It’s also fun to have to say … The very first thing out of your mouth. I’m pretty sure I screwed it up on half the episodes.

Drew Dillon:
You actually self-corrected yourself in this last recording [cross talk] I think you said it right.

Aaron Jannetti:
-wait a minute. Is that right? Yeah, it’s Kamiwaza [cross talk]

Brett Johnson:
Let’s talk about future plans for the podcast. As you mentioned, you’re a dozen or so in, but that shouldn’t stop you from thinking of what you’re gonna do with number 100, that sorta thing. What are you thinking about?

Aaron Jannetti:
We’re staying two ahead, at the moment. We released 11 this morning, but we recorded 13 last night. We’re two ahead, and I would love to … I think we can both agree, we’d love to stay at least two ahead, if not more. Him and I do travel sometimes, and we get out, so there’s one or two bumps in the road that are gonna come up, and we wanna make sure we stay ahead of that.

Aaron Jannetti:
I think the deeper we get into this … I think every time you get into a new project, you have to envision number 100, but the further, and further we get into it, I can see number 100 … We never run out of topics. Every week that we come in, and we say we want to talk about this one thing, but we have four others we wanted to talk to …

Aaron Jannetti:
I already have- I have a list of topics that I think is almost 23 long, and that’s just starting. Then, the more conversations we have with instructors, and everything like that, they’re asking questions. I’ll go, “Well, that’s an episode in itself.” We’ve, in the middle of episodes, been like, “We could go down this road, but that’s an episode in itself.” We’ve got … I don’t see the end of it coming any time soon.

Aaron Jannetti:
It plays off of what the podcast is, because it’s continually improving. Heck, number 100 could be a review of episode number one, where we’ve changed our mind on five of the things we’ve done, or we’ve done something differently …

Aaron Jannetti:
In the long run, I don’t think we’ve talked about completely long-term, like exactly what that looks like, but I would imagine it … Us just keep chipping away, and chiming, long as there aren’t … We stay ahead, and we’re both in the same location, it’s relatively easy there. Maybe there’s a five-week break here, and then a review of some other ones; maybe it changes down the road, and we’re doing reviews of books, and other things that go …

Aaron Jannetti:
As far as that goes, I see 100. I see 200. I love Andy [Frisella], but, if he can make it to whatever, like 210, I feel like we can. .

Drew Dillon:
I just see continuing to grow an audience. Where our first thought was a new audience, and how the first 12 has really helped galvanize the audience that we currently have … Continuing to just get better at finding the new audience; getting in front of the new audience.

Drew Dillon:
I mentioned my buddy, James Clear before. One thing that I keep in mind – I think it’ll help everybody listening – is James’ book, “Atomic Habits,” hit the New York bestsellers list. It’s his first book. You think like, “Man, all right. Knocked it out of the park on his first one,” [cross talk] Right?

Drew Dillon:
The thing is, he’s been writing to an audience since 2011, I believe; 2011/2012. Now, when he started, before that, he’s told me, “Oh, you know, I was actually writing a journal. I just got up the nerve to actually put it out there.” He’s writing, and he’s writing, and all he did was make a goal of consistency. He goes, “I’ll publish on Monday, and Thursday, every week, and I won’t miss.”

Drew Dillon:
He’s doing that, and he’s doing that, and he’s doing that, and nothing’s happening, nothing’s happening, nothing’s happening. It got to the point where he was kinda like, “Man, am I just wasting my time?” He said about eight months in, he goes boom … First one just went viral.

Drew Dillon:
At that point, and then on, I know he’s really built up a good network of internet entrepreneurs, so he gets to see some of the behind-the-scenes of how are people’s audiences growing, and whatnot. Within his networks. he realized he had one of the fastest-growing lists, in the sense of he grew to a quarter-million people following him within 14 months … Unheard of.

Drew Dillon:
In our discussion over coffee, as he’s telling me, he goes, “Within the first eight months of nothing happening, what it taught me was, one, I’m the worst … We’re the worst judges of our own work. What I thought was great biffed, and what I thought wasn’t very good, took off … The other thing, too, looking at the eight months of me just shipping, I got better. When I first started, I wasn’t that great of a writer. You might not … You’re not a horrible writer. I was decent, I guess, but eight months in, I was a lot better than day one.”

Drew Dillon:
His message, and we talk about consistency a lot, and looking at this podcast, is letting ourselves keep doing that. Holding on to the consistency, because by episode 50, episode 100, we’re gonna be a lot better than we were at episode one.

Aaron Jannetti:
We already are … Even just in the basics of it, like understanding how to adjust the freakin’ sound levels; what mics [cross talk] edited?

Brett Johnson:
Sure. Even having a conversation with yourselves, on mic, it totally changes it, once you have a mic in front of you, rather than a cup of coffee, because you you’re recording.

Aaron Jannetti:
Oh, yeah.

Brett Johnson:
Without stepping on each other, without allowing the other person to finish their thought, but still hold your thought in your head, it’s practice.

Aaron Jannetti:
Oh yeah [cross talk] You can tell that. I think we were two episodes in … I can’t remember; it was two or three that we had released, and I literally sent him a text; I was like, “Dude, I talked for 20 straight minutes, and you didn’t get a word in …” You build that awareness, and you understand that give and take. It’s just- it’s reps. It’s reps and practice on everything. 50 in, we’ll be that much better, and 100 in, we’ll be that much better.

Drew Dillon:
I’m extremely confident in the subject matter. It can help that foundation … I find it really fun, because a lot of our conversations, I walk away thinking of something that we were talking about in a different way.

Drew Dillon:
That’s, I think, the other interesting thing is we’re talking about helping people build their foundation. When you’re on a podcast, or when you’re writing, at what point does someone give you that expert status, where it’s like, “Oh, well, they’re the subject-matter expert, because they’re talking into a mic about it”?

Drew Dillon:
How often that stops us from getting in front of a mic, but then, also realizing that through this process, there’s been a-has, and growth between us, of just going, like, “That went a route that I don’t think I’d thought about before.” It’s growing ourselves, as well as hoping that the audience can take those lessons, and run with them, too, and just continuing to grow that community.

Aaron Jannetti:
Last night was a prime example of it. We went in … Last night’s topic for episode 13 was sum cost. In my mind, again, the 15 minutes before we went up there, I had a completely different idea of how this episode was gonna go. We went five different ways, and where I’m going, that’s not how I looked at sum cost. Holy crap, it’s a completely different view. It now allows me to open up a pathway to see other things in a different light. It literally just was us hashing things out. He sees it different, I see it different, and we’re able to actually talk back and forth about that.

Aaron Jannetti:
I know for a fact, I’ve learned over these 13 episodes, so it’s … Yeah.

Brett Johnson:
You’ve gotten very lucky that you had your listening audience, your clients now, initially, give you feedback immediately.

Aaron Jannetti:
Oh, yeah.

Brett Johnson:
You’re connecting with them. That’s huge. Everyone that podcasts wants that, “Is somebody listening to this?” You can look at the download numbers; you can see that, yeah, I do see people are “listening,” but the feedback is never usually there for a while. You got it pretty quickly, which is great.

Aaron Jannetti:
That’s the thing that I that I think is interesting, too, because we see them face to face. Most of these conversations are taken face to face … They’re not leaving a comment, or writing a message. It’s when we see you face to face, we’re gonna have this conversation. That makes me think, too, how many people have thought the same exact thoughts, but they just aren’t gonna take the time to write it down; but they’re not gonna see us face to face; they’re not gonna have that conversation. If we didn’t have that immediate feedback, face to face, I’m pretty sure half of the conversations we had, nobody would have ever written it on the board, would’ve never sent it through a message.

Aaron Jannetti:
That’s an interesting point that I hadn’t even really thought about, until you brought it up, where we are in that position, where people can go, “Hey, I listened to your podcast last night.” If they don’t say anything, I can call ’em out, and be like, “What’d you think?” [cross talk] look ’em in the eyes. “Really? Because you’ve been here for two years, and I know for a fact you needed that episode.”

Brett Johnson:
Without calling you out in the podcast …

Aaron Jannetti:
“I was literally thinking about you while talking about this …”

Brett Johnson:
If you play it backwards, we’ll say your name five times, right? Advice for a business owner walking into this idea of a podcast, especially in your industry. What’s some advice you would give them?

Aaron Jannetti:
First thing I would say is just do it.

Drew Dillon:
Start.

Aaron Jannetti:
Really, that’s the big thing. Again, to pull one from Seth Godin; in one of his books, he talks about set a deadline, and no matter what happens at the deadline, you send it; no matter how good it is, because we’re pretty much our own worst enemies. That’s a big one.

Aaron Jannetti:
Not to, again, just throw books out there, but, “The War of Art” is a fantastic book by Steven Pressfield. It’s that. If you’ve thought for two seconds that you might enjoy the platform, or the medium of going over the mic, then just do it.

Aaron Jannetti:
Don’t try to make it perfect. You don’t need to spend five grand to set up a studio. Just sit down, and start talking. Then, you’ll get good at that. You’ll start getting good at the talking part … You might. You might find out it’s not a good mix. You can always upgrade your mic. You can always upgrade your facility, and you can always get better at it. It doesn’t need to be perfect. Just do it, and see what happens.

Aaron Jannetti:
I think that’s a big lesson that … That applies to everything, but as far as talking to people directly about possibly doing podcasting, just do it. If it does awesome after six months, great. If you find yourself more tired by the idea, and you’re not fueled by it, then, hey, at least you gave it a shot, but you have to give it a shot, and get it out there before you can ever make that decision.

Drew Dillon:
Yeah, and I think a lot of times, even when you do start, and create, it’s six months down the line, if you’re like, “Okay, this isn’t the thing,” I think what you’ve created will still add value, if you keep it on the website … A new client come in, and you look, and go, “Oh, man, okay, over the course of six months, I did 30 episodes, and honestly, I feel these five really could be valuable for someone new,” when they sign up, send those five to ’em, like, “Hey, other members have found these valuable. You’re welcome to listen.” The only thing that could be happening there is you’re galvanizing that relationship of media that you’ve already created.

Brett Johnson:
All right. What’s the best place to find Kamiwaza?

Aaron Jannetti:
The web page, which is going to direct you pretty much directly to our Podbean site, but is Kamiwaza.co … KMI … KA … See, I’m screwing it up again. K-A-M-I-W-A-Z-A dot co. {kamiwaza.co). The podcast is on all your major outlets. It’s on Spotify; it’s on iTunes; it’s on Google; it’s on Podbean; it’s on Stitcher. You can find it all there.

Brett Johnson:
If they’re not going to either of your places, how can they reach you to give you a comment about, “Hey, this really touched me. Could you cover this?” What’s a good way of getting a hold of you?

Aaron Jannetti:
Yeah, for sure. On the Podbean site … I’m pretty sure it pushes off to everything else, but we do have all of our contact information. Stuff for Endeavor’s on there; stuff for Project Lift is on there. You can always find me at … Well, pretty much online, JannettiAaron, pretty much on everything – Facebook, Instagram, Twitter. It’s the same exact ID there. Aaron@EndeavorDCF.com is the email, if they wanna reach out to us directly, or reach out to me directly. They can also get a hold of the podcast directly at Kamiwazapodcast@gmail. That’s a really easy way. Then Project Lift, as far as that goes?

Drew Dillon:
Yeah, we’ve got Project Lift. You can find … Unfortunately, on Instagram, and whatnot, it’s a weird spelling; I think we had to leave out [cross talk] something, we had to leave out a letter-

Aaron Jannetti:
It’s the E. It’s like, P-R-O-J-C-T, or something like that-

Drew Dillon:
It’s sad that I’m literally going, “I’m not sure which letter it is,” because when I write it down, I pull out my phone, and look. I’m like, “Okay which one is it?” [cross talk]

Brett Johnson:
It’s like your phone number – why do you have your phone number in your phone? You don’t call yourself.

Drew Dillon:
Me, personally, drewdillon, all one word, on all the major outlets. I’ve been able to grab … Dillon is spelt with only one “I.” D-I-L-L-O-N. A lot of people like to add an extra I, and then, like, “I can’t find. What’s wrong?” I’m like, “It’s one “I”.”

Aaron Jannetti:
They add letters to yours; they take letters off of mine. Yours, just to let you know-

Drew Dillon:
Thank you.

Aaron Jannetti:
-is missing the E, and has an underscore. It’s P-R-O-J-C-T underscore Lift. (Projct_Lift). You’re welcome.

Drew Dillon:
Thank you. That works.

Brett Johnson:
I’ll have all those connections in the podcast show notes, too. I always like to give a verbal shout out, for the sake of … So it gets in your head twice, when you look around. Good.

Brett Johnson:
I appreciate you guys coming in to talk about this podcast. I, again, thank Dr. Richard Ulm, at Columbus Chiropractic, for putting us together, too-

Aaron Jannetti:
We have all of his acronyms right after his name …

Drew Dillon:
Who? The Alphabet?

Brett Johnson:
The Alphabet … He’s Doctor Google [cross talk] No, I appreciate him connecting us, and I’ll tell him a big thank you, next time I see him, which I’m sure will be soon. I might get injured doing something stupid. Anyway, good luck with the podcast. I know we’ll connect up, again-

Aaron Jannetti:
Appreciate it. Thank you.

Brett Johnson:
-but, great interview, and I appreciate your insights on what you guys are doing with this … Actually a lot more in-depth than I was expecting. Again, you never know until you go through the interview. Like wow, yeah …

Brett Johnson:
Not that I don’t expect people to put thought into the podcast. It’s always interesting to see what thought was put into the podcast, because it’s sometimes not that evident, listening. You don’t know until you see a rhythm, until you see years [cross talk] what’s going on with it. It’s interesting that you have that deep of thought about this podcast, so early in, which I think will get you to episode 100, 150, 200 [cross talk]

Aaron Jannetti:
We’ll have to come back at episode 100.

Brett Johnson:
That’s gonna be on my calendar. I’m gonna keep a look at it [cross talk] That’s another conversation I’m getting there.

Aaron Jannetti:
Yeah, all truth.

Brett Johnson:
It is, honestly. really is. It really is. Well, again, thanks. I appreciate it.

Aaron Jannetti:
Thanks for having us [

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In this episode I interview Drew Dillon, co-owner Project Lift, and Aaron Jannetti, co-owner Endeavor Defense & Fitness about their joint effort Kamiwaza Podcast.

So how to do two people who own two different businesses come together and produce a podcast that benefits both businesses? Listen to find out!

https://www.project-lift.org/
https://www.endeavordcf.com/
https://www.instagram.com/kamiwazapodcast/

Recorded in Studio C at the 511 Studios in the Brewery District, downtown Columbus, OH.

BBB SparkCast

BBB Sparkcast (transcribed by Sonix)

Download the “BBB Sparkcast” audio file directly from here. It was automatically transcribed by Sonix.ai below:

Brett Johnson: Before we get into the business piece of this podcast, I think it’s nice to counter it with nonprofit. Tell me about your favorite nonprofit that you give talent/time/treasure to.

Jessica Kapcar: My favorite, I would have to say, and I think it’s probably a big one for a lot of people, but I have a very soft place in my heart for Children’s Hospital. I actually, in a previous lifetime, worked for Children’s Hospital doing fundraising, so I have a lot of experience kind of just knowing, on the back end, what it takes to give the care to the children that they need. Went through a personal situation, where my child was being treated there-

Brett Johnson: Whose children have not been through there, though?

Jessica Kapcar: Right? I mean-

Brett Johnson: I don’t know of anybody.

Jessica Kapcar: I can remember my parents were like, “Oh, we’re taking a trip to Children’s; we’re running down to Children’s.” It’s just so … I’m so thankful that we have it, and it’s so close to … It’s right in our backyard, and it’s just a great resource. I think they do a lot of really wonderful things there. They’re starting all sorts of new initiatives. That is the one that really sticks out for me, in terms of my personal …

Brett Johnson: What are the volunteer opportunities there that you take advantage, or you know of people that do?

Jessica Kapcar: Sure, yeah. I think there’s a variety of opportunities to volunteer. It just kind of depends on what level. I think one of the things that my sister, and my parents, and my whole family has said … They’re like, “Oh, we just love to go down, and rock the babies, or help with that.” There are opportunities to do that, but there are also opportunities right in your neighborhood to take advantage of supporting the hospital.

Jessica Kapcar: We have had experience – and I say we, when I was working there – of just kids saying, “Hey, instead of bringing me a gift for my birthday, I want you to buy a gift for a kid at the hospital,” or, “I want to take up a collection at school, and donate the money to the hospital.” Things like that, anything that’s really grassroots … Lemonade stands. You’d be surprised how far that goes.

Jessica Kapcar: One of the things that I think is a really great resource for the hospital, as well, is the Ronald McDonald House. It’s right across the street. It’s one of the largest in the country.

Brett Johnson: That’s what I thought.

Jessica Kapcar: At one point, it was the largest, but then, I think I just heard that somebody built another one that’s a little bit bigger. Corporations, companies, individuals – you can volunteer there. I know that some companies have taken the time to help clean the Ronald McDonald House; supplied supplies for the Ronald McDonald House, food, anything like that.

Jessica Kapcar: I would just say that reaching out … The Nationwide Children’s Hospital Foundation is a great resource for figuring out where they kind of need time, talents, or treasures. That’s the fundraising arm of the hospital, so they’re a great resource to say, “Hey, I’m looking to help. Where can I put my time to use?”

Brett Johnson: Exactly, yeah. Good, well, I’ll put some links in the podcast show notes. Let’s talk about your professional background, where you were before the BBB, and what you’re doing now with the BBB, as well.

Jessica Kapcar: Sure, yeah, absolutely. As I mentioned, my first, as I call it, big-girl job out of college, I worked for Children’s Hospital in Columbus, and I worked for the Foundation, which is the fundraising arm of the hospital. I was kind of a go-between with the volunteers, and the community, and the hospital, so, I was able to just get out, and meet all sorts of fabulous people.

Jessica Kapcar: Part of what I did was I worked on our team that was involved with the Children’s Miracle Network charities, and the companies across the state who were raising money. I got to go out to the Speedway locations, and say, “Thank you so much for collecting money, and selling the little balloons, and putting them on the windows,” that sort of thing.

Jessica Kapcar: I was also able to experience a fundraising effort through Ohio State. They do a dance marathon called BuckeyeThon. I was the point person for the hospital to say to these students who were amazing, “Here are some patient families that would be willing to come to the event.” That just really was a great way to tie our mission in with what they were trying to do.

Jessica Kapcar: I worked there for about three years, and almost nine years ago, started with the BBB of Central Ohio. My role, when I first started, is vastly different than what it is now, but really not so different at all [cross talk] I was originally brought in to fill a role that they hadn’t really solidified yet. They knew that they wanted someone to come on … At that time, our Vice President of Marketing and PR was doing everything by herself, so they knew that she needed a lot of help. I kind of came in to help fill that role with her.

Jessica Kapcar: Then, they also wanted someone who could be a touchpoint for our accredited businesses; someone who they could call, and say, “I don’t know where my logo is. I’m looking for this. I want to put this on my website. Tell me about the benefits that go along with my accreditation.” I also filled that role.

Jessica Kapcar: It’s morphed, and changed, and our team has grown a lot over the past almost nine years. Now, I’m kind of in a similar role, but my title is technically Communications Manager. We cover a little bit of everything for our BBB. We do all of our social media. We do all of our website maintenance. We put out all the content for BBB, in our 21-county service area in central Ohio. We do our blog; we do our podcast. We do all of the video creation that the BBB does. It’s a little bit of everything, but it’s all good stuff, and it’s just grown, and changed [cross talk]

Brett Johnson: I was just gonna say, the last nine years have been a huge evolution for the BBB-

Jessica Kapcar: Huge evolution.

Brett Johnson: -and that leads into the podcast of why you’re even doing that. Exactly.

Jessica Kapcar: Yes, yeah. I think, when I started, I don’t even … There may have been one podcast that I knew about, and it was something that was so far out of the realm of relating to what we were doing. Now, it’s almost a no-brainer. It seems natural for us to have a podcast, and to have gone down that avenue. If you’d asked us, two or three years ago, if that was gonna be the case, we would have laughed, and said no way.

Brett Johnson: Right, yeah.

Jessica Kapcar: It seemed so far out of reach.

Brett Johnson: How did that process begin? That first discussion of, “Okay, there’s podcasts. We should … Why should we think about that?”

Jessica Kapcar: Right, absolutely. Part of what I think is interesting for the BBB is taking our message, and our mission, and translating that across the board for businesses, and consumers. We really kind of are trying to figure out is it a space that we can occupy, and do it well, and be successful in giving the information that we feel is beneficial to the audience that we’re looking for?

Jessica Kapcar: One of the things that really kind of helped solidify the fact that we thought we had a message, and a niche to get in, was the creation of our Spark Awards, which was really targeting our entrepreneurial businesses. Businesses that were kind of in the space of maybe they were on the newer end of the spectrum, hadn’t been in business for very long, but, just had a solid foundation, and were committed to those tenets of character, culture, and community. Those are the three criteria that we look at.

Jessica Kapcar: We thought, “What a great resource for us to provide,” giving those entrepreneurs some of that … “Okay, well, here’s a company who’s been doing it for 15 years. Here’s how they did it when they started off. Here are some of the resources that they utilized. Here’s a nonprofit that doesn’t have a huge budget to work with, but, here’s what they’re doing, and you can actually make it a very successful thing.”.

Jessica Kapcar: Whatever that topic, or subject might be, we just really thought that we could help connect businesses who have been doing it for a long time, and doing it well, to somebody who wants to do something, or wants to do it well, but doesn’t quite have the road map to get there yet.

Brett Johnson: Who was all involved in that initial discussion?

Jessica Kapcar: Like I said, when I first started it was just myself, and one other person, our VP of Marketing and PR. Over the course of the past four-ish years, we have added to our team. We added two people – our content communications coordinator, who really is kind of the role that was instrumental in helping push our podcast forward.

Jessica Kapcar: Then, we also added our director of visual communications. She was the person who was able to say, “Okay, here’s the technology that we need … I have the ability to edit the audio, because I knew where I wanted it to go. I knew that we wanted it to happen, and be successful, but it’s all about pulling together the people, or the resources to actually be able to do it.

Jessica Kapcar: I knew I did not have the talent to edit audio, so once she came on board, and then, like I said, the person who is in the role of our content coordinator, Jordan, she really kind of just took it to the next level. She was able to say, “Here’s a resource for where we can house it; here’s a resource …” You are a great resource to us.

Brett Johnson: Thank you.

Jessica Kapcar: Just kind of answering any … I feel like, at first, we were like, “Okay, podcast. Where do we start?”

Brett Johnson: Right.

Jessica Kapcar: You were just such a great resource to say, “Here are the four or five things to look at, to decide on what you wanna do with them; how you wanna house it. Here are some resources to do that.” Yeah, it really kind of … I would say, in the last two years, we were able to take off with it, because we did say, “Okay, now we’ve got the team in place; we’ve got the resources in place; let’s get going with it.”

Brett Johnson: Were you discussing any success factors at the very beginning about measurement, marks, and time?

Jessica Kapcar: Yes. I don’t know that we really kind of had a good handle on what measurements we wanted to talk about. I think we knew that we needed to have a solid base of content, and if that was there, that I feel like we … Again, we kind of had a road map that was a little less defined than some.

Brett Johnson: But you had a road map.

Jessica Kapcar: We did. We had a road map.

Brett Johnson: That’s huge to have-

Jessica Kapcar: We did have a plan, and it changed; it morphed, which I think has to happen with any plan for any project, or new endeavor. We kind of just said, “Let’s give it a six-month goal, and a year goal, and see … Let’s make it very realistic for ourselves, and see how we do.”.

Jessica Kapcar: I think that because we were able to utilize some of the resources, and talents on our team, and we were able to do a little bit more of it internally, we didn’t have … We didn’t feel the pressure to set some of the loftier goals, maybe, for the ROI, right out of the gate. Maybe we had a little bit of an advantage to say, “Well, let’s … We can take our time; see how it goes; work through some of it.”.

Jessica Kapcar: Like I said, we also knew that we had some great talent, and content that we were gonna be able to utilize. Our podcast is made up of external participants. We utilize our accredited businesses; we utilize our partners; we utilize our nonprofits. We know that they have the expertise, the knowledge, the content that is gonna be such a great resource for the people who are listening to it, that we weren’t at all concerned about that aspect of it, as well.

Brett Johnson: That content piece, the interview style, is really what drew you into it, because of the opportunity to talk to so many businesses.

Jessica Kapcar: Yeah, and we knew we wanted to make it very casual, conversational … We wanted to make sure that we made it friendly, and approachable. We knew that having somebody come in, and being able to have a conversation with them, utilizing their expertise, was gonna be just a great way to kind of get things started, and it’s worked well for us.

Brett Johnson: Good.

Jessica Kapcar: Yeah.

Brett Johnson: How long do you think it took, from the very first discussion, whether it was around the water cooler, to the first publishing date?

Jessica Kapcar: I’d say every bit of two years.

Brett Johnson: Two years.

Jessica Kapcar: Yeah. Once we figured out here’s where the responsibility of the podcast is gonna lie; here’s how … Got all of the logistics set up, and then we did … Again, because we could take our time with it, we did populate a little bit more of the content. We knew we could utilize our Spark Award companies. We knew we could utilize our Torch Award companies.

Jessica Kapcar: We built out, I’d say, probably a solid six months of content, prior to that first podcast interview. Actually, the first one, technically, was with Kip Morse, who’s our president and CEO. That was just a way for us to kick it off, and have him introduce it. I’d say it was probably every bit of two years before we really were recording the podcast, itself.

Brett Johnson: With an interview style, that has its ups and downs, especially the scheduling piece of it. Talk about your interviewing, scheduling, your strategy, and the process of how you go about doing that.

Jessica Kapcar: Like I said, we had that content generally built out for the first six months, and what we did was we really just knew that we were gonna pick the Spark Award companies. There were three recipient companies that we had that we wanted to utilize right away. When they found out they were the Spark Award recipient, we said, “Oh, by the way, we’re gonna be contacting you for the podcast, so be ready. We need to get you in the door.” We kind of gave them a heads up, so that was a little bit easier to draw them back in on.

Jessica Kapcar: Our Torch Awards have been going on for … We just had our 24th Torch Award event. We had a pretty big pool of companies to choose from for that, but what we did was we utilized the three recipient companies that we had honored the year prior. Again, gave them a heads up, like, “Hey, we’re probably gonna be tapping you for interviews, so stay tuned.”

Jessica Kapcar: We found that … The way we did it, in terms of the interview conversation, we picked a very specific topic, and one we felt that the company could speak very comfortably to. We scripted out some questions ahead of time, just to give them a road map of, “Hey, here’s where we’re thinking we wanna go. Here’s the topic that we think we wanna talk about. You’re the expert. You fill in the blank. If you think there’s another direction we should take, or more we should add in, please give us your feedback.”.

Brett Johnson: How’s that been received, doing it …?

Jessica Kapcar: You know what? We’ve had some really … Everybody has given us feedback that it was a very easy way to do it. Now, we, by no means, felt like we needed to stick with it, but we try to keep ours to about a 15-minute conversation time. It helped, in terms of making sure that we kept things narrowed down a little bit.

Brett Johnson: Do you think that the podcast, itself, is helping you showcase the BBB’s expertise?

Jessica Kapcar: I do. I really feel that it’s been a great resource for us. Our mission is to educate businesses, and consumers about how to either be a better business, or how to find a business who is gonna be a trustworthy business, or nonprofit. I shouldn’t just say business. The nonprofit side of that is a really big aspect, as well, because we do have accredited charities, especially local ones. It’s been a really great resource for them to say, “Here’s what we do; here is our mission in the community. Here’s how we can help, or how you can maybe start a nonprofit of your own.”

Jessica Kapcar: I think that it’s been a great way for us to just further our mission by utilizing the experts in whatever topic we’re trying to get out there. Because we do have an entrepreneurial focus, I think that’s been a really great way for … Columbus is growing so much. We’ve got Startup Week; we’ve got all of these great young businesses that are coming in, and they’re thirsty for information, and they’re looking for resources to do things the right way. I think that’s been a really great addition to the BBB mission. We can say, “Here’s how to do it, and here’s how to do it right.”

Brett Johnson: That’s not the first thing you’d really think about it from a BBB is to showcase something like that, which is great-

Jessica Kapcar: Right.

Brett Johnson: You’re breaking new ground [cross talk] like that.

Jessica Kapcar: Yeah, and traditionally, it’s always kind of been, “Oh, the BBB. You guys handle complaints, right?”

Brett Johnson: Take complaints, right. Scams, and such, yeah, right.

Jessica Kapcar: Absolutely. We do still do all of that, but we do a lot more, as well. That’s one of the things that my team has kind of been really focused on, especially in the past, I’d say, five or six years, just getting that message out that we’re not just a place to go for complaints. We’re a resource to utilize on the front end of things, for businesses, consumers, nonprofits..

Jessica Kapcar: As a consumer, we always say, “Check with us first, before you commit to doing business with any company, because you may find that there’s information that you didn’t have prior to looking at our website.” For businesses, we say, “We’re a resource for you to start with that foundation of trust. That really is what will translate to a consumer that you’re looking for, or a donor that you’re looking to solicit.”.

Jessica Kapcar: We just actually found out that we are a number four, behind Facebook, Google, and Yelp, in terms of review sites. We do customer reviews, as well. It’s just kind of one of those things where we’re trying to get that message out there, and I think this has been a huge resource to do that. The podcast has been instrumental in that.

Brett Johnson: How is the podcast and your blogs coexisting?

Jessica Kapcar: What we found is we actually have some really great crossover in terms of content that we could utilize for our blog, because, again, the blog was one of those things that we were like, “We really wanna do it. We just need to have someone who has the expertise, and time to get it done.”

Brett Johnson: Somebody to feed the machine.

Jessica Kapcar: Yeah. It just so happened that that same person was who was doing the podcast, so it was kind of this perfect marriage. What our model is, is we have our own BBB content, but we open it up to guest blogs, as well. We reach out to our accredited businesses, our nonprofits, our partners, and say, “Give us your expertise. We’ll get that message out to our audience.”

Jessica Kapcar: There’s been some great tie-in with the podcast, and blog. There’s been some crossover. We’ve been able to take content that we originally thought might be a podcast, and get a blog post from it. The flip has also been the case, as well. It’s just been kind of been … I think that anytime you can utilize content across all of your channels, it’s a great way to do that.

Brett Johnson: It’s a time-saver, as well, too.

Jessica Kapcar: It’s a time-saver, yeah, for sure [cross talk] especially when you have a smaller team that’s doing it all.

Brett Johnson: Adding content to your website, have you seen any uptick in the site’s performance, in regards to search?

Jessica Kapcar: We just actually went through a whole website redesign. Because we are one of about 110-ish BBBs across the United States, Canada, and Mexico, it’s been an overhaul of combining our website, but also building out our local content a little bit more. We really have seen some great results by embedding our podcasts into our website; pushing people straight there from our social media channels, from our blog. We added a little footer at the bottom of our blog posts about the podcast, and vice versa on the podcast.

Jessica Kapcar: I don’t know that I have the numbers, necessarily, to back that up, but it climbs every month, and we see more, and more listeners. We’ve kind of compared to podcasts similar to ours. There aren’t a lot of BBBs who have podcasts. I think I know of one other BBB, a local BBB, that has one, and then, our Council of Better Business Bureaus has one for businesses, and consumers. It’s a little bit difficult to compare in our industry, but I-

Brett Johnson: You become the standard, then.

Jessica Kapcar: Yeah.

Brett Johnson: There you go.

Jessica Kapcar: We’re kinda like, “Well …”

Brett Johnson: Everybody compares to you.

Jessica Kapcar: “… maybe it’s better to not have to compare ourselves to anybody else, just yet …”.

Brett Johnson: I think that makes sense.

Jessica Kapcar: “… they can compare to us.”

Brett Johnson: Sure, sure. Exactly. It’s the logical way to look at it, I think.

Jessica Kapcar: I can honestly say that there’s never been … We’ve never said, “Well, maybe it’s not worth doing this, because the time given isn’t being …” We feel like it’s being rewarded, for sure.

Brett Johnson: Right, right. Staying on that same topic of marketing, what was your publishing schedule strategy, and what is it right now? How do you begin those talks in regards to, “Well, how many do we put out per month, per week? Every day? Every hour?” I can be extremely stupid.

Jessica Kapcar: No-

Brett Johnson: What was that discussion like, and how did you firm up what you wanted to do?

Jessica Kapcar: Originally, we took a look at the time that our team had to dedicate to it. We wanted to be very realistic, and say … We didn’t wanna say we’re gonna do one every other week, because then, we were like, “If we don’t do one every other week, are we gonna be disappointed in ourselves?” Our goal was to do at least one a month to start. We found that we could do one about every three weeks, which is what our standard has really been. We’ve been able to maintain that. We’ve been able to get the scheduling where it has worked.

Jessica Kapcar: The benefit for ours is that we can back-schedule a lot of content, and we did that. We knew that summertime is gonna be hard for people to maneuver their schedules, with vacations, so we stockpiled a little bit in the spring, and had some content.

Jessica Kapcar: The other thing that we really looked at was, because we’re utilizing some of our nonprofits, is the time of year. We wanted to be mindful of, in the holiday season, a lot of people are more interested in looking for local charities, and nonprofits that they can support. We wanted to be able to showcase, and highlight some of those in the time of year that was maybe a little bit more beneficial to them. We just hit a year for our podcast in August. This time last year, around Christmas time last year, we really tried to utilize some of our nonprofit, and charity content.

Jessica Kapcar: The other part of it is really just who we can get in the door, when. We don’t want anything to get stale. We did utilize some of our Spark Award content right around when we were gonna be doing the Spark Awards, last year. It really just depends on the topic, and what’s relevant to your audience. For our audience, it’s pretty open, wo we have a little bit more flexibility in terms of that. Did that answer …?

Brett Johnson: Oh, yeah. For sure, yeah. Tied into that, what is the social media strategy on when you publish, and what do you do to support that?

Jessica Kapcar: Our social media strategy, we didn’t really … At first, we were like, “Oh, we’ll just blitz it out everywhere,” and then we pulled back a little bit, and we’re like, “Let’s just do …” We’ve taken more of a staggered approach. A lot of times, what we’ll do is we will … What we do first is when the podcast episode is ready, we send it to the person that we recorded with. We just say, “Hey, thank you so much. Here’s the podcast episode. It’s gonna be live this date. We’re gonna send it out through social media on this date. Please feel free to share it on your channels,” which we’ve always gotten good support from anybody who’s recorded a podcast.

Jessica Kapcar: Some of it is we’ll push it through our channels, and then, some of it is we are a little bit more reactionary, and we’ll share it, share the post that the company, or organization has done, because we really wanna promote them, as well. It’s a partnership at that point in time. We wanna make sure that we’re saying, “Here’s some great information, but, oh, also, here’s the actual … Here’s how you can connect with this business, or organization.”.

Jessica Kapcar: What we typically do is, I think, the first post will be on Facebook. Then, maybe three days later, we’ll shoot something out through LinkedIn. We share it on Twitter, and we share it on … We usually try to do something a little bit on our Instagram. For Facebook, Twitter, and LinkedIn, every so often, we’ll put some money behind it, and boost the post, or promote it. Minimal; maybe $10. Nothing over the top, because, again, nonprofits, and resources, and-

Brett Johnson: Well, and the conversion rate is questionable. Let’s put it that way, unless you have a very good tracking system.

Jessica Kapcar: Yes, and an algorithm changes every day, so who knows. That has seemed to work really well for us, the staggered approach; not pushing it out all at once, because people go to different channels, and sites with different frequency. That’s been a really effective way for us to get that out there.

Brett Johnson: You have some great artwork – thumbnail artwork, everything-.

Jessica Kapcar: Thank you.

Brett Johnson: Who’s doing that for you? How did you start that whole process? Because I know, again, that’s another piece to this, going, “Yeah, okay, we have somebody that can record it. We know what we’re gonna do. Oh, we have to have artwork. We have to create this new … Or whether to incorporate our logo into it, or create something new …” Talk about that process, how you … It looks really good.

Jessica Kapcar: Well, thank you. I cannot take any credit for that. That is all Courtney, who is our digital communications manager. She does all of the design work for us. Part of what we have to work through, as well, is that BBB, as a brand, has a national brand that we have to maintain, but we wanna make sure that we’re creating something new, and fresh, and clean, and fun to engage people. She has just done a great job taking our brand guidelines, and morphing those into something that is brand new, really.

Brett Johnson: It’s a natural extension. It looks perfect [cross talk]

Jessica Kapcar: Thank you. Yeah, and she works really closely … She tries to tie it into the topic of the podcast, as well. She is the person who’s sitting there listening, and we always take some video clips, as well. She’s got a good idea of what the content is, so she does a really great job of translating that into the artwork for the specific episodes. She created the logo for us. She’s a great resource, and I don’t know that we’d be able to do it without her [cross talk] I do know that we probably wouldn’t be able to do it without her.

Brett Johnson: It’s important, because the visual piece of it is pretty vital. When you want to direct listeners back to your dot.com, or your dot.org, it has to look nice.

Jessica Kapcar: Absolutely, yeah, and it has to be … Especially for us, because BBB is such a brand with longevity, we wanted to make sure that it looked unique, but not so unique that people didn’t realize, “Oh, this is BBB.” It’s that fine line. It’s really helped in our marketing of it, I think, too, just having that clean, fresh look.

Brett Johnson: Let’s get into some technical weed stuff. It’s important, but, at the same time, it can be overwhelming. Deer in headlight, kind of, “Wow, what do I do here?” When we talked, now, a couple years ago, I mentioned lots of different hosting platform options, but also dug a little bit deeper in regards to, “Okay, here’s the pros and cons for them all.”

Brett Johnson: Really, they all are kinda the same, it just comes down to what you choose to do. There are some nuances to some that are better than others. For example, one company may have a better embed player look than others, and that could be something vital for the website. You decided to go with Blubrry. What were some decision processes that you went with Blubrry?

Jessica Kapcar: We went with Blubrry. They are actually a local company, and they’re an accredited business. Those were two of the really great touchpoints for us. Beyond that, we knew that the capabilities that they had for us … Again, because we were so new at it, we were, again, as you mentioned, deer in the headlights. We were like, “We don’t know what we’re doing. We don’t know what we need to do.”.

Jessica Kapcar: They actually came in; they talked us through it; they explained the platform to us. I felt like they were also a great resource just in terms of like, “Okay, here are the four things that you need to have to get it up, and running,” just to get the lights turned on, and everything ready to go.

Jessica Kapcar: From there, because it is an easy platform … Well, for me, at least, because I don’t do all of the technical aspects of it. We enjoyed it. We were able to create the way … Make it look the way we wanted to; create what we wanted to. We were able to embed it into our website. It was just a great choice for us. Anytime that we are looking for a partner, or a company to do business with, we hope that they’re an accredited business.

Brett Johnson: That was one reason I did suggest them. I think, again, this is not a Blubrry commercial, but, at the same time, every company has its pros and cons.

Jessica Kapcar: Absolutely.

Brett Johnson: You have to make your own choice. For you, that made sense.

Jessica Kapcar: It absolutely did, yeah.

Brett Johnson: Obviously, it’s worked out very well.

Jessica Kapcar: It has. I’m sure that there are great resources out there, at any capacity. We knew what our capacity was, and this was a great fit for us. It’s worked well.

Brett Johnson: The equipment you’re using … What is your setup? I know that was kind of a building process, as well, too-

Jessica Kapcar: It was a building process-.

Brett Johnson: -because one thing couldn’t happen, till another thing happened, till another thing happened. How do you do your recordings?

Jessica Kapcar: It was a building process, for sure. We finally now have what we call our media room. We redesigned our office two years ago, almost three; two and a half. With the redesign, we were able to have a space completely dedicated to the video and content creation. It used to be that we’d have to go into the conference room, move tables, turn off music, move lights. It was a process. Now we have everything set up in there. We have two just Lavalier mics that attach to our point-and-shoot camera. It’s a little bit more than point-and-shoot, I guess, but …

Jessica Kapcar: We have someone on staff who just is able to capture all the audio. She edits it in-house. I think she uses Final Cut. It’s very straightforward. You don’t really need a lot of equipment, which is the great, I think, and easy part of the podcast. Like I said, we have to Lavalier mics. They plug into the camera. We do take video, just, again, for posterity’s sake, but you don’t have to.

Jessica Kapcar: It’s a really straightforward process for us, and we’ve never had … Well, shouldn’t say never. One of the biggest issues that we’ve run into is if the memory card fills up, and that does happen. It’s got one of those things where we just take a pause, and refill, and go from there.

Brett Johnson: I know; I’ve been a guest on an episode-

Jessica Kapcar: Yes you have.

Brett Johnson: It’s really a comfortable setting, honestly-

Jessica Kapcar: Thank you.

Brett Johnson: -because it’s a much different feel. I was impressed, because I’ve always been: table, microphone, and something physically in front of you.

Jessica Kapcar: Yes.

Brett Johnson: Where, in your situation, you’re sitting on a couple of chairs; Lavalier on; nothing in front of you.

Jessica Kapcar: No.

Brett Johnson: It’s almost you’re at a restaurant feel to it, almost, or going to a coffee shop, that it’s … Really, you’re open.

Jessica Kapcar: Yeah, we’ve got a little bistro table in there. Again, we wanted to make it very comfortable, casual, conversational. We’ve actually had one person walk out of the- almost walk out with the mic on. You kinda forget that it’s there. We’re like, “Oh, wait! Hold on! Hot mic. Don’t leave!” That was one of the goals that we had.

Jessica Kapcar: It might not be the most elaborate setup, but it works for us, and we hope that it’s a comfortable situation for people to come into. I think sometimes it can be … Because we reach out to people, and say, “Hey, we want your talent; please come in,” there are some times that people are like, “Oh, no, I’m not good at that.” We’re like, “You’ll be fine. We’ll coach you through it. It’s gonna be Okay.” I think maybe, hopefully, that’s contributed to putting some people at ease that may not have been otherwise.

Brett Johnson: With businesses deciding to go with podcasts … I think this can be true of any social media planning, blogging, whatever it is, there’s potentially of the transition. That one person leaving that was key to doing it.

Jessica Kapcar: Yes.

Brett Johnson: Now, you’re walking into that situation that-.

Jessica Kapcar: We are.

Brett Johnson: That Jordan has been hosting the podcast, now, from the get-go; transitioning to you, which actually is an easy transition, because you’ve been a piece of the party all the time.

Jessica Kapcar: Sure, yeah.

What were those discussions like, to where to go with this, now that she said, “I’ve gotta go”?

Jessica Kapcar: Right. Yeah, so, we’re in it. We are just on the tip of the iceberg in that. There’s always a little bit of transition in our team, especially when she’s got a new adventure going on. I just came back in after maternity leave. It’s kinda that, “Okay, let’s catch up with each other; where are we? What do I do?” That’s always a process.

Jessica Kapcar: The really great thing about our team, and the thing that we knew going in was we’re going to have changes come about. That’s why we kind of laid out that plan ahead of time. We really made sure that we had a plan in place, in terms of what did we want the podcast to be? What do we want it to be about? What do we want the topic to be? We honed in on that, and then we built out that content part of it, as well. Here are the 10 people that we think might be potentials for interviews for this year. Here are the topics that may work for them. Here’s maybe some of the conversation starters that we have.

Jessica Kapcar: We did that, because we knew, if, for some reason, someone left, or somebody was outta the office, or somebody had to pick up where somebody else left off, at least we have a little bit of a plan in place, and it documented-.

Brett Johnson: Right, breathing room, as well, too.

Jessica Kapcar: Right. Jordan did a great job with just taking things, and running with it. I have stepped into a very comfortable position, in terms of what it could have been like.

Brett Johnson: Right. Sure.

Jessica Kapcar: I feel very confident that we’ll be okay, and because our team was so collaborative at the beginning, and we were all there to talk through those things, and instrumental in making the decisions about what platform are we gonna use, what’s our look gonna be like, the rest of the team is still kind of in the know. I just have to get my interview skills brushed up, and hopefully, we’ll be able to soldier on.

Brett Johnson: Let’s talk about that. With a transition, it can actually be an opening for maybe tweaking some plans.

Jessica Kapcar: Yes.

Brett Johnson: Nothing negative about a previous host, it just comes down to a little fresh start. Maybe we can go in this direction; just tweaking. Let’s go into future plans for the podcast. What’s to be expected?

Jessica Kapcar: Yeah, absolutely. Going forward, obviously, we still know that we wanna utilize the resources that our businesses, nonprofits, charities have. I think what we might try to take a look at is do we need to focus in a little bit more? Do we need to be more laser-focused? Do we need to open it up a little bit more? Do we need to take a look at the process that we’re using, in terms of here’s the content that we wanna talk about; let’s find someone to fill it in, or do we wanna say, “Here’s the person that we wanna have; let’s let them say, ‘This is what I need to be talking about with you guys right now'”?

Jessica Kapcar: We’re pretty flexible, in terms of that. We’ve never really tried to pigeonhole ourselves, necessarily, but I do think there is something to be said for having a plan, and sticking with it. The plan is changing, so that’s gotta change-.

Brett Johnson: Especially if it’s not broke.

Jessica Kapcar: Exactly, right.

Brett Johnson: It’s not broke, so …

Jessica Kapcar: It’s working. I think that Jordan did an amazing job.

Brett Johnson: Oh, yeah.

Jessica Kapcar: However, now that I’m the one that’s gonna have to be doing the interviews, maybe there’s gonna be some benefit to bringing someone else in, and saying … For example, Kip. “You know this person, why don’t you … Here’s kind of what we’re thinking. Why don’t you do the interview with them? I think it would be just a great …” Because I think there’s something to having a person sit down with another person that they have a relationship with, and having that conversation. Things come out of that, that maybe wouldn’t have come out of that, if the person was just the interviewer.

Brett Johnson: Right.

Jessica Kapcar: I don’t ever wanna limit ourselves to saying I’m the host of the podcast. Believe me, I am more than happy to share that. Just kinda taking a look at that, and saying, “Who on our staff, or on our team, may be a great resource to tap into, or who is a partner, or in our community, would be a great resource to maybe have a guest host for …?” Maybe you? You never know.

Brett Johnson: Sure. You never know. Exactly, yes. Always up for conversation. You know I’ll always help in any way that I can, of course.

Jessica Kapcar: Absolutely.

Brett Johnson: Let’s end on this: advice for business owners who are considering podcasting as a marketing tool. What would you advise?

Jessica Kapcar: I think the biggest thing that … I was having this conversation with Jordan, actually, before she left, because I was picking her brain about everything, but especially this. I said, “What do you think that you would tell people, in terms of starting a podcast?” She was like, “I don’t think I would just do it, to do it. I think I would decide what you wanna say, and stick with the message.”.

Jessica Kapcar: Having a plan … Again, doesn’t mean you’re gonna follow it to the tee. It doesn’t mean it’s not gonna change every month that you do it, but having something planned – whether that’s your message, whether that’s your audience, whether it’s the people that you wanna have on it – and just sticking with that.

Jessica Kapcar: That was one of the things that we both decided … That probably is why our podcast didn’t feel like a burden, and, I think, maybe has worked the way it has, because we said, “Okay, here’s what we know we wanna do. Here’s who we know we wanna reach. Here’s who we know we can utilize as experts.” Ours is a little bit different, because we’re not the people who are saying, “Here’s what you …” We’re not imparting, necessarily, our wisdom. We know what we know; we know what we’re good at, and we know what we don’t. We’re gonna pull in the people who do know what they’re good at. Our model’s a little bit different than maybe some people’s model might be.

Jessica Kapcar: The other thing that I would say is don’t let not knowing how to do something, or maybe not having a very specific road map hold you back from getting your content out there, because you never know. You could do one podcast, and then a light bulb will go off, and a whole door will open up, and there you have it. If you have the drive, and you have the time, and you have outstanding resources in the community, like you, go for it.

Jessica Kapcar: It took us two years to get it up and running, probably because we were a little gun shy, but now we know that we probably could have done it maybe a little sooner. Not to shy away from it just because it seems like it might be daunting, or you might not have exactly what- exactly the plan in place that you wanna have in place. You can always mold it.

Brett Johnson: Oh, yeah, exactly. It’s the BBB Sparkcast. Let’s talk about everywhere they can find it.

Jessica Kapcar: You can go to our website, BBB.org, and then you just have to look for the Central Ohio website. There’s a little hamburger menu up at the top. You can click right on it. You could also go to BBBSparkcast.com. It’s on all of our social media channels – Facebook, LinkedIn, Twitter, YouTube, Instagram. We have a presence on all of those. If you happen to follow our BBB blog, you can also find it there.

Jessica Kapcar: You can always reach out to us, if you have a question about it, or wanna subscribe to it. It’s on all of the podcasting channels. You can get it through iTunes, Android … Anywhere you listen to a podcast, you can find it; just search for BBB Sparkcast. You can always reach out to us locally, at our office. We’re right here in central Ohio. We cover the 21 counties in central Ohio. That’s how you can find.

Brett Johnson: That’s good. We’ll be looking forward to hearing what you’re going to do with the podcast moving forward. Again, Jordan has done a fantastic job in the previous episodes.

Jessica Kapcar: She has.

Brett Johnson: I would encourage bingeing-

Jessica Kapcar: Absolutely.

Brett Johnson: -listening to them; listening to each, depending on your interest, the business is there, but you’ve covered a wide variety of businesses. It’s a really good way of getting a feel for the interview style, especially if you’re instead being interviewed by BBB Sparkcast.

Jessica Kapcar: Absolutely.

Brett Johnson: Take a listen. This is the style it’s going to be, and give some extra listens to you guys, as well, too-

Jessica Kapcar: Thank you.

Brett Johnson: We encourage that. Exactly, exactly.

Jessica Kapcar: Absolutely. They’re quick, about 15 minutes, so it doesn’t take a lot of time.

Brett Johnson: Right. That’s good. Well, thanks for being a guest. I appreciate it, Jessica.

Jessica Kapcar: Thank you so much.

Sonix is the best online audio transcription software in 2019.

The above audio transcript of “BBB Sparkcast” was transcribed by the best audio transcription service called Sonix. If you have to convert audio to text in 2019, then you should try Sonix. Transcribing audio files is painful. Sonix makes it fast, easy, and affordable. I love using Sonix to transcribe my audio files.

Thanks to Jessica Kapcar, BBB of Central Ohio Communications Director, and host of the BBB SparkCast, for being my guest on this episode of Note To Future Me.

Recorded in Studio C at the 511 Studios, located in the Brewery District in downtown Columbus, OH!

Brett Johnson is the owner and lead consultant at Circle270Media Podcast Consultants. The podcast consultants at Circle270Media have over 30+ years of experience in Marketing, Content Creation, Audio Production/Recording, and Broadcasting. We strategically bring these worlds together with Podcasting.

You can email Brett at podcasts@circle270media.com to talk more about your new or established business podcast. www.circle270media.com

6 Reasons To Add Podcasting To Your Content Marketing Strategy

You own a business, you have some competition. Maybe your service or product is superior to others  in your market.

Maybe not.

And you don’t want to enter into any pricing war with your competition. Instead, concentrate on making sure your target market knows that your company is the right one for them.

Until they believe, they will never buy from you.

How can you set yourself apart from the competition? Publishing content online is a great first step. It has to be high-quality material that truly helps your target market. Your published pieces need to earn trust, build goodwill, and position you as an authority in your industry.

The key to successful content marketing? Those potential customers in your target market are struggling with something. That something is keeping them up at night. They want specific results, and you need to remember they’re willing to pay for it.

 

Because we live in the information age, they’re more than likely searching for information online  – smartphones, smart speakers, or their laptops and computers.  They’re searching for answers – content that can help them find a solution.

This is exactly why every business today needs a content marketing strategy. A sound plan ensures your target market will find you when they start looking for answers.

Content that is well-researched and carefully written helps your target audience. The only cost to them is their time.

Additionally, it’s crucial that all content includes a specific call to action, or CTA.  Your target audience expects a next step. Give it to them. It will help you to start build relationships and to acquire customers.

There are as many different types of content as there are people searching for it. Blog posts, magazine articles, videos, webinars, white papers and e-books are some of the most common. And because there are so many options, the sheer possibilities can leave many entrepreneurs and businesses feeling overwhelmed.

And to that end, they sit on the sidelines and do nothing.

So here’s what this is all about. My recommendation: If you’re not already engaging your target market with podcasts, here are 6 reasons why, and how to prepare to publish your first piece of audio content.

1. It’s convenient to consume.

2. It increases your reach and grows your audience.

3. It builds trust with your audience.

4. It helps you stand out from your competitors.

5. It helps you grow your customer base.

6. It gives you a forum to interview experts in your industry.

Recorded in Studio C at the 511 Studios, located in the Brewery District in downtown Columbus, OH!

Brett Johnson is the owner and lead consultant at Circle270Media Podcast Consultants. The podcast consultants at Circle270Media have over 30+ years of experience in Marketing, Content Creation, Audio Production/Recording, and Broadcasting. We strategically bring these worlds together with Podcasting.

You can email Brett at podcasts@circle270media.com to talk more about your new or established business podcast. www.circle270media.com